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This week, I am reviewing Dotcom-Monitor, a comprehensive website and application performance, measuring, and monitoring tool for businesses. They focus on 5 key monitoring platforms at an element-level to make sure your websites, servers, and applications are running 24/7.

ServerView

ServerView allows you to monitor up and down time of your server, email, video streaming, dns, and additional server-related tasks.

BrowserView

BrowserView is a Webpage Performance Monitor measuring web page load in Safari, IE, Firefox, Chrome, and Android from various locations around the world. You can set up alert to let you know immediately if your website goes down. The Website Speed Test – Page Loading and metrics is one of the most relevant tools for my business.

The performance report showed a detailed Waterfall Chart. I like how the Page Load test shows the load time for new visitors and repeat visitors to see how well the site is cached. This is a featured that isn’t available on Pingdom Tools, which I’ve used primarily in the past.

UserView

The UserView device installation is for Windows only. I was on my Macbook Air, which I primarily use for web development. I read through the Setup Guide and didn’t feel comfortable enough that I would use it or know how to use it based on my limited scripting knowledge to install it on my Windows machine. This function allows you to go through an experience of multiple pages, such as an e-commerce transactions and the checkout process.

MetricsView

MetrixView wasn’t included in the trial, and I don’t manage my own servers. If you are a server guru, they offer Windows, Linux, SNMP and custom performance counters and metrics.

LoadView

LoadView is a Web Application Monitoring platform can test the performance of your web application to see how many visitors the site or app can handle before performance is effected.

Device Manager

Adding Devices seemed disjointed. The green Add Device Wizard Mode drew my eye to get started, but the dialog box when I clicked on the button popped up a dialog box that was a different design from the accordion design I initially saw in the primary content region of the screen.

When I went to edit a device, the screen I was taken too looked much different from the initial monitoring device creation, which was very confusing and didn’t appear to have all of the same options to edit. The initial creation had more options organized in accordion drop-downs versus the edit screen with had much fewer options.

I also didn’t realize upon setting up devices that I should have created a Group first, in order to add myself to alerts.

The platform looks somewhat dated and resembles a version of Windows OS prior to Windows 8.

Customer Service

After signing up with Dotcom-Monitor, I received multiple communications asking if I needed support or would like to have a demonstration of any of the tools. One of the first emails included an Add Device Quick Start Guide. Due to my schedule, I declined a live demo, but I felt that if I did have questions, I could reach out to at least two points of contact.

Integrations

Dotcom-Monitor features 12 integrations with various other applications to alert you of changes to your site and/or server, some of which include Zapier, Slack, Salesforce, and Asana. I had trouble locating integrations once I was logged into the user tools dashboard.

Overview

At first, I was a bit overwhelmed by the granular level of set-up and tools. I watched the quick start guide, yet there were a lot of options to start beyond the developer tools I use regularly. The knowledge base is thoroughly documented, but I expected to be able to jump right in without watching how-to videos or needing a demo to get started.

As more of a front-end designer and developer, Dotcom-Monitor’s BrowserView was most relevant to my services. If you’re a server and script manager, this is a thorough tool suited more for your needs. There’s no doubt that Dotcom Monitor is a complex performance and monitoring platform with a lot of layers to offer; however, a more consistent user-interface would make this easier to set up and a more intuitive experience.

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